The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
Shipping charges will be calculated once the order is packaged and weighed.
There are some factors listed, that are beyond our control, that will effect the cost of your shipping:
oversized box, excessive weight, rural and extended rural areas, additional insurance.
We ship USPS Priority Mail or UPS
EMAIL FOR SHIPPING ESTIMATES- Info@fusedglasswarehouse.com
All notices from Warm Glass Supply @ Fused Glass Warehouse to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Warm Glass Supply @ Fused Glass Warehouse shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
Fused Glass Warehouse
17 Rte.125 Unit 15
Kingston NH 03848
Delivery shall be deemed to have been made by You to Warm Glass Supply @ Fused Glass Warehouse five (5) days after the date sent.
All content appearing on this Web site is the property of:
Time & Material Consulting LLC
17 Rte. 125 Unit 15
Kingston NH 03848
Warm Glass Supply @ Fused Glass Warehouse
Fused Glass Warehouse
17 Rte.125 Unit 15
Kingston NH 03848
Copyright © 2008-2017 Warm Glass Supply @ Fused Glass Warehouse. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2017 Warm Glass Supply @ Fused Glass Warehouse. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Warm Glass Supply @ Fused Glass Warehouse. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Warm Glass Supply @ Fused Glass Warehouse or any third party, except as expressly granted herein.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Warm Glass Supply @ Fused Glass Warehouse and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Warm Glass Supply @ Fused Glass Warehouse believes that customer conduct violates applicable law or is harmful to the interests of Warm Glass Supply @ Fused Glass Warehouse and its subsidiaries.
Fused Glass Warehouse Terms and Policies
Pricing – Prices are subject to change without notice. Although we try to have all pricing input accurately, we will not honor published prices if they are in error.
Payment - Once an order is received, we will call the contact phone number for Visa or Master Card payment.
Glass – The photos of the glass on this web site are as close as possible. Due to camera and monitor displays the color maybe slightly different once you receive them. If you would prefer to have a catalog of the Bullseye Glass or Wasser Glass mailed to you for a more accurate color swatch, please contact us and we will send you one. Glass is not returnable, please see our Return Policy.
Bullseye Glass is sold in three standard sized, full sheet which is approx. 32” x 20”, half sheet approx. 16” x 20” and approx. 10” x 10”. All Wasser Glass 12” x 12”. Due to the handcrafted nature of these glasses all dimensions are approximate.
Dichroic glass is sold only in the sizes denoted in the item description.
Fused Glass Warehouse Cancellation Policy
Special Orders – We are happy to help you acquire any item through a special order. Special orders may also be placed for regular stock items in greater quantities, larger glass sheets or bulk products. Certain items we carry are also considered special orders, such as larger kilns and grinders, etc.
When you request a special order we will notify you of the expected date of delivery or availability based on the information from the manufacturer. Once you confirm a special order you are committed to the product and payment in full. Special ordered items, kilns and tools cannot be cancelled nor returned. In some cases, a nonrefundable deposit amounting to 50% of the order may be required before we can place a special order. We encourage you to get a deposit from your customer(s) as well.
Back Orders/Out of Stock Items - The web-site does not accept back orders nor does it allow you to order out of stock items. In the instance were you order an item and it is out of stock when packaging your order, we will make note of it on your invoice and the invoice will be corrected to adjust the final amount. Due to the increasing cost of shipping single items, we do not ship back orders or out of stock items when they are restocked, you will need to re-order the items once they are back in stock.
- Shipping & Delivery
At this time, Warm Glass Supply @ Fused Glass Warehouse ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Warm Glass Supply @ Fused Glass Warehouse ships merchandise to Canada, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Once your order is packed Fused Glass Warehouse will be able to calculate the cost of shipping and box charges. We ship UPS ground within the continental US unless otherwise requested. Orders typically ship within 72-Business hrs . The shipping charge will be based on whether we are shipping to a business or residential address. Standard UPS charges will apply and any additional shipping fees are the responsibility of the customer. We do not charge a handling fee and we do not mark-up the shipping costs.
IMPORTANT SHIPPING INFORMATION
All orders must be $25.00 or more, not including shipping. Orders less than $25.00 will be subject to an additional $2.00 service charge.
All full sheet will be cut in half for shipping.
USA Shipping USPS Priority Mail or UPS
UPS Ground 3-8 Business Days - these are ESTIMATES only, more info below
Order Amount Est. Shipping Charge
$ 0.00 to $24.99 ~ $13.80 to 19.99
$ 25.00 to $49.99 ~ $19.99 to 23.84
$ 50.00 to $74.99 ~ $23.84 to 27.15
$ 75.00 to $99.99 ~ $27.15 to 30.45
$100.00 to $149.99 ~ $30.45 to 33.76
$150.00 to $199.99 ~ $33,76 to 37.07
$200.00 to $249.99 ~ $37.07 to 40.38
$250.00 to $299.99 ~ $40.38 to 43.68
$300.00 to $349.99 ~ $43.68 to 52.09
$350.00 to $399.99 ~ $52.09 to 86.73
$400.00 to $699.99 ~ $86.73 to 150.68
$700.00 to $1000.00 ~ $150.68 to $299.68
USPS Priortity Mail Flat Rate Boxes
USA 8-5/8" x 5-3/8" x 1-5/8" Small Box $6.80
USA 13-5/8" x 11-7/8" x 3-3/8" Medium Box $13.45
USA 11" x 8-1/2" x 5-1/2" Medium Box $13.45
USA 12" x 12" x 5-1/2" Large Box $18.45
Additional insurance starts at $2.60 for orders over $50 sent US Priority Flat Rate Box
OUR SHIPPING ESTIMATES ARE TO CONTIGUOUS U.S. ADDRESSES ONLY. If you are in Alaska, Hawaii YOUR SHIPPING COSTS WILL BE HIGHER.
The above amounts are ESTIMATES only. Actual shipping charges will be calculated once the order is packaged and weighed. There are some factors listed, that are beyond our control, that will effect the cost of your shipping: oversized box, excessive weight, multiple packages, rural and extended rural areas, additional insurance.
You can minimize your actual cost by shipping to a commercial or business location and/or make the most of your shipping by filling up your box with one good order rather then multiple small orders, hence, reducing your overall charges.
Glass larger than 24” x 24” must be shipped by common carrier (trucking company), unless the customer authorizes us to cut the glass to fit into a smaller box size. Roadway Express will be used for all common carrier shipments unless you specify another trucking company. If Fused Glass Warehouse is not a customer of the trucking company you request, the additional cost is the responsibility of the customer. If other special instructions are provided, we will try to accommodate them.
tms Studios Box Charges
Our box charges are the cost for all packaging materials and are not a handling fee. These charges apply to items that need to be double boxed to avoid breakage during shipping (such as glass and molds).
To maximize the cost of the box charges, try to fill the box(es) or let us know if we can cut your glass into smaller pieces to fit into a smaller box, hence, lessening the box charge.
Glass Rods 2-20 lbs. $4.50, box weighs 1.5lb.
Glass Frit 2-20 jars $4.50, box weighs 2.5lb.
(Q)Dichroic 1-10 sheets $5.50 box weighs 3lb.
Glass 10x10 1-10 sheets $5.50, box weighs 3lb.
Glass 12x12 1-10 sheets $5.50, box weighs 3lb.
Glass 10x10 & 12x12 (Q) Dichroic 11-30 Sheets $10.00, box weighs 5.5lb.
Glass 17x20 1-8 sheets $15.50, box weighs 7lb.
Glass 20x20 1-8 sheets $15.50, box weighs 7lb
Mold 4’’-24’’ 2-10 molds $4.50, box weighs 3lb.
- Sales Tax
Warm Glass Supply @ Fused Glass Warehouse charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Warm Glass Supply @ Fused Glass Warehouse makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Warm Glass Supply @ Fused Glass Warehouse SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Warm Glass Supply @ Fused Glass Warehouse BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Warm Glass Supply @ Fused Glass Warehouse.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Warm Glass Supply @ Fused Glass Warehouse is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Warm Glass Supply @ Fused Glass Warehouse.
The inclusion of material on this server does not imply any endorsement by Warm Glass Supply @ Fused Glass Warehouse, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Warm Glass Supply @ Fused Glass Warehouse tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Warm Glass Supply @ Fused Glass Warehouse reserves the right to change its payment procedures at any time without prior notice to you.
To return an item, you must contact tms Studios to obtain a return authorization within 10 days of receiving the item. Items can only be returned if incorrect merchandise is received, merchandise is damaged in shipping or receipt of defective merchandise. Glass, books, special orders, used equipment, jewelry and discontinued items cannot be returned.
INCORRECT MERCHANDISE – CALL US
If an incorrect item has been received, an exchange will be made without additional shipping cost to the customer.
DAMAGED MERCHANDISE -
We at tms Studios/Fused Glass Warehouse makes every effort to ensure that all merchandise is in good condition when it leaves our warehouse. We are not responsible for subsequent damage during shipping. If you receive damaged goods due to shipping, you must receive the package, make note of evidence of damage on your delivery receipt and file a claim with the carrier. Damaged merchandise claims must be made with the shipping company upon receipt of the merchandise. All damages must be claimed within 5 days of receipt.
If you receive a damaged UPS shipment, you must retain all packaging and file your claim with UPS. If your shipment is via freight carrier, do not alter the box or contents until the freight carrier has inspected them.
If you refuse any shipment from tms Studios, you will be liable for the purchase price, subsequent freight charges as well as any additional charges that may incur.
DEFECTIVE MERCHANDISE –
If you receive a defective item, call tms Studios/Fused Glass Warehouse, as we honor all manufacturers’ warranties. Your representative will tell you whether to return the item to us or to the manufacturer. Some manufacturers require items to be returned directly to them. Upon verification, you will receive a replacement, a repaired product or a credit.
Defective materials will only be honored if backed by a manufacturer’s warranty and sold by tms Studios. tms Studios sole obligation is limited to repair or replacement of the merchandise as provided herein. There shall be no express or implied warranty of merchantability or of fitness for a particular purchase. In no event shall tms Studios be liable for consequential or incidental damages. No replacement after 30 days. No claims for labor or damage will be allowed.
MISSING ITEMS -
If you are missing an item in your package, you must contact us within 5 days of receiving the package.
USED equipment cannot be returned. All used equipment is sold as is, with no warranty expressed or implied.
Glass cannot be returned. All photographs of glass listed on this site are as accurate as possible although slight variations are possible due to camera and screen settings. Actually brochures from both Bullseye Glass and Wasser are available and can be shipped to you for a more accurate color. Also, these manufacturers hand-make their products, therefore, there may be color variations between product runs. Some colors may change upon repeated firings or with extensive heatwork. Artists should test sample the glass using the same firing cycles and processes that will be used for the final piece.
If a customer wants to return a new item that has not been used, they will receive STORE CREDIT (excluding glass, books, used equipment, jewelry, special orders and discontinued items). The item must be returned in the same condition as when it was shipped with all packaging for credit to be issued. Note: items in sealed packaging or with seals on the lids cannot be opened or credit will not be issued. Also, customer is responsible for the return freight charge. Items not returned in within 20 days of the return authorization, have missing parts or manuals, or are not in sellable condition will be charged a 20% restocking fee.
- Store Hours
Customer service is available as defined on the Contact Us page of this Web site.
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Warm Glass Supply @ Fused Glass Warehouse and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Warm Glass Supply @ Fused Glass Warehouse shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Warm Glass Supply @ Fused Glass Warehouse with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Warm Glass Supply @ Fused Glass Warehouse with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Warm Glass Supply @ Fused Glass Warehouse. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.